How to Troubleshoot Arris Router?
Arris is a renowned network brand known for its routers and modems. Basically, they also have the two-in-one modem-router device. With this device, you won’t have to worry about having a separate modem or router. However, you can occasionally face an issue with this router, so you must know some Arris router troubleshooting methods.
You can face an issue with your Arris router due to various reasons. But it’s nothing to worry about, as you can easily fix those issues. You just need to figure out the reasons for the problem and then you can resolve it easily.
There are several Arris router troubleshooting methods you can use. If you want to know about them, you are at the right place. We are here with this blog to help users to troubleshoot Arris modem router. This blog will cover the reason for the issue as well. Afterward, we will discuss the troubleshooting methods you can use to fix the issues.
What are the Arris Router Common Problems?
There could be various reasons responsible for the issue. Knowing the reason behind this will help you figure out the Arris internet modem troubleshooting methods. Some common causes for the issue are as follows:
- Insufficient power source
- Faulty cable connections
- Overcrowded WiFi channel
- Router overheating
- Technical issues
These are some common factors responsible for the issues. Further, we will discuss the Arris Modem Router troubleshooting methods.
Some Arris Wifi Modem Router Troubleshooting Methods
Now that you know the reasons for the issue, you can fix it effectively. It’s crucial to fix these issues to make the most of the router. Otherwise, the router-modem will not function properly. You can try the following methods to fix the issues within the router:
Plug In the Router
- The router must have a functioning power source for proper working.
- With the lack of a stable power supply, the router will not function at all.
- Therefore, ensure to plug the router-modem into a reliable electrical outlet.
- Check the current power source and ensure if it’s working or not.
- Otherwise, you must plug the router into another reliable power source.
Inspect the Cable Connections
- If you are connecting your devices to the router using the cables, check them.
- Sometimes, the cable connection is loose or isn’t proper, causing the issue.
- This is an effective Arris router troubleshooting method that will fix the problem.
- If the connection is loose, you must tighten it and ensure the connection is secure.
- The cable could be defective as well causing the issues, so you can replace it as well.
Restart the Router
- You can also try restarting the router to fix the Arris router issues.
- Restarting the router will eliminate all minor flaws and faults within the device.
- To restart the router, power it off and unplug it from the power source.
- After a few minutes, you can power the modem-router back on.
- Restarting the router is an efficient Arris router troubleshooting way.
Change the WiFi Channel
- You can also try changing the WiFi channel to fix the issue within the router.
- Sometimes, the current WiFi channel is too overcrowded, causing the issues.
- In this case, you need to log into the router’s web interface using the correct details.
- After that, from the settings, you can change the WiFi channel.
Fix the Overheating Issue
- This issue also arises when the router is overheated due to too many devices.
- When the device is overheated, you will see a decline in its performance.
- Thus, check if too many devices are connected to the router and disconnect some.
- You can also try restarting the router-modem and letting it cool down for some time.
- Another helpful Arris router troubleshooting method to fix the issue with the modem.
Reset the Arris Modem
- If no other method is helpful, reset the router-modem.
- The reset is the most helpful Arris modem router troubleshooting method.
- The reset will fix all glitches and bugs within the router.
- To reset the router, locate the reset button on the device.
- Now, press the reset button and hold it.
- After 15 seconds, you can release the button.
- The reset is successful and all factory default settings should be back.
Wrapping Up
Ensure to try these Arris router troubleshooting methods carefully. Now, the issues within the router should be gone and it should be working well. We hope you understand the reasons and the troubleshooting methods to fix the problems. If there’s any other issue you face with your router, connect with our team.